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#1 2015-11-22 14:52:29

Martin
Tech Support / Moderator
Registered: 2015-10-09
Posts: 20

Missing plugin in shelf & removing the plugin

There usually can be 3 causes of the plugin being missing in the shelf.

Cause 1 - Plugin did not install in the correct Maya scripts directory

You can check if this is the cause by running a command in Maya script editor:
Paste the following text into the Python box, select all of it and click run:

from mayaBeamer import main
main.run()

If Plugin window opens, this is not the cause of the missing shelf icon, please proceed to the Cause 2.

If it does not open and script editor shows error like:

ImportError: file <maya console> line 1: No module named mayaBeamer

it means it is not installed or it is installed in the wrong location:

The default Maya scripts directory is:

   Windows: C:\Users\{YourUserName}\Documents\maya\scripts\mayaBeamer
   OSX: /Users/{YourUserName}/Library/Preferences/Autodesk/maya/scripts/mayaBeamer

Please make sure that you installed the plugin on the same user account that you are using Maya. This needs to be a user account that has administrator privileges.


Cause 2 - Some 3rd party addon interfered with adding plugin icon, or any other reason

METHOD 1

  1. Delete the renderBeamer shelf (Window > Settings/Preferences > Shelf Editor) and save preferences (File > Save preferences).

  2. Uninstall renderBeamer (Windows Start > RenderBeamer > Uninstall renderBeamer on Windows OS).

  3. Install it again, let it update and check if the plugin appeared in Maya shelf.

  4. In case the first method fails, please apply the second method.

METHOD 2

  1. Create new renderBeamer shelf if you haven't got one after reinstalling Beamer.
    In case the shelf exists, please just click with your RMB on the item inside the shelf and hit "Edit". Next proceed to point g.
    FluxBB bbcode Edit plugin shelf

    1. run Shelf Editor:
      Window > Settings/Preferences > Shelf Editor;

    2. create new shelf called "renderBeamer";

    3. create new item inside newly created shelf and call it "run renderBeamer";

    4. in the "Icon Name" field please type the following (please adjust the path and the user's folder to your needs):
      C:/Users/YOURUSERNAME/Documents/maya/scripts/mayaBeamer/utils/mb.xpm

    5. in the "Tooltip" field type:
      "run renderBeamer"

    6. make sure you have the new "run renderBeamer" item and switch to the "Command" tab;
      FluxBB bbcode Shelf

    7. paste the following text into the Python box and close the Editor:

      from mayaBeamer import main
      reload(main)
      main.run()

      FluxBB bbcode Code

    8. choose File > Save Preferences and start the plugin, close it and start again (that would assure it is working correctly without the need of restarting Maya);

METHOD 3
Sometimes the plugin icon disappears because Maya looses the ability to read custom shelves correctly. It is enough to remove existing userPrefs.mel file.

userPrefs.mel file is located here:

  • Win: C:\Users\{YourUserName}\Documents\maya\201X\prefs\userPrefs.mel

  • OSX: /Users/{YourUserName}/Library/Preferences/Autodesk/maya/201x/prefs/userPrefs.mel

Please check if the plugin's visible in Maya's shelf afterwards.

In case you still experience issues or need assistance, please get in touch with our support. In solving this issue on our side, it would be useful for us to see the content of the Output window and userSetup.py file, please prepare it and show it to us whenever it is possible.

Cause 3 - Incorrect user privileges on OSX

Sometimes after installing renderBeamer with Maya plugin on OSX machines you can have issue with missing icon in renderBeamer shelf.
Plugin is linked correctly, but it cannot be started because of missing icon.

FluxBB bbcode Code

To fix this issue, you need to browse to path where Autodesk Maya stores our plugin and change privileges to whole directory.
To check path to .pxm file just edit renderBeamer icon with right click and switch to "shelves" tab.
Of course your user will be different than "GarageFarm".

FluxBB bbcode Code

Next, browse (using Finder) to this path and change whole folder directory privileges to "Read & Writte"  for all groups and with usage of "Apply to enclosed items..." option

FluxBB bbcode Code

Restart Maya to see changes


How to remove the plugin files and uninstall the plugin

To uninstall the plugin completely, please remove all plugin files, the default locations are:

   Windows: C:\Users\{YourUserName}\Documents\maya\scripts\mayaBeamer
   OSX: /Users/{YourUserName}/Library/Preferences/Autodesk/maya/scripts/mayaBeamer

and remove it from Maya shelf, similar way as it's described in Cause2 -> Method2.


Version 007

Last edited by admin (2017-10-30 00:27:57)

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